Free UK delivery on all orders above £200

Terms & Conditions

 

 Please read carefully these Terms & Conditions  ("General Terms and Conditions") as they contain important information about your rights and obligations.

PLEASE DO NOT USE THIS WEBSITE. IF YOU ARE UNDER 18, YOU MAY USE THIS SITE ONLY WITH INVOLVEMENT OF A PARENT OR GUARDIAN. IF YOU ARE A PARENT OR LEGAL GUARDIAN, YOU MUST MONITOR AND SUPERVISE THE USE OF THIS SITE BY CHILDREN, MINORS AND OTHERS UNDER YOUR CARE.

1. Introduction

These General Terms and Conditions apply to your use of our e-commerce website at www.sarcastikjewels.com ("Website", the "Online Store") and to all sale of products or services from this Website.

By accessing or using our website, you agree to be bound by these General Terms and Conditions, including the additional terms and conditions and policies referenced on our website.

Their purpose encompasses providing any potential buyer with information on the terms and conditions under which the seller (“Sarcastik jewels”,"we","us","our") moves forward with the sale and delivery of the ordered articles, and to define the rights and obligations of the Parties in the sale by Sarcastik jewels of products to the consumer or user of the website (the "Customer", "you","your").

Sarcastik jewels reserves the right to amend these General Terms and Conditions at any time.  It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

2. Registration

Sarcastik jewels is a limited company registered in England and Wales under registration number 12417434.

Our registered address is 34 Chepstow Road, W2 5BE London.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

 

3. Eligibility

By agreeing to these Terms and conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 4. Orders

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

Once you have placed an order, you will receive a confirmation email with the details of your order. This email is NOT an acceptance of your order, it simply indicates that that we have received it.

Acceptance of your order will be completed once we email you to confirm that the goods have been dispatched.

After we have accepted your order, we will aim to deliver the products as soon as possible in accordance with our Shipping and Delivery policy available on our website.

We reserve the right not to accept your order. We may also refuse to process and  accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from our website or refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

 

5. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy available on our website.

 

6. Customisation

We propose a personalisation service  on a selection of products. This must be done using the personalisation feature on our website.

Sarcastik jewels reserves the right to refuse any order of personalised products containing inappropriate, illegal language or comments contrary to Sarcastik jewels brand image.

It is your responsibility to ensure the accuracy of any mention it will provide.

Orders for personalised products are non cancellable and we will not accept any exchange or refund of personalised products.

 

7. Exchanges and Refund

Exchanges and returns are accepted in accordance to our Return policy available on our website.

 

8. Products and colours

Our products may have limited quantities and are subject to return or exchange only according to our Exchange and Return Policy available on our website.

WARNING - chocking hazard, keep away from young children

Our products are not destined to children due to the delicate nature of each product and to avoid chocking or strangulation with the small parts. 

The use of our products for older children is at the sole responsibility of their parents/guardians. 

There might be slight variations of colours and size from one product to another. This is part of the beauty of our handmade jewels.

We cannot guarantee that products will be exactly as displayed on the website also due to the digital method of presentation of the Products online.

Lighter coloured products are more susceptible to discolouration due to everyday wear and tear. Additional  care is needed to maintain the original quality.

While we endeavour to provide you the best services, we do not warrant that the quality of any products, services, information purchased or obtained by you will meet your expectations, or that all errors will be corrected.

 

9. Prices and prices modification

All item prices are exclusive of delivery charges.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any of its part ) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We do our best to ensure that all pricing information on our website is correct. Occasionally, however, an error may occur and products may be presented at an incorrect price. Sarcastik Jewels reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice. We may, at our discretion, either contact you for instructions or cancel your order and notify you of such a cancellation.

 

10. Payment

Payment can be made with Visa, MasterCard and Paypal.

You confirm that the credit/debit card that is being used is under your name. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise your payment, we will not be liable for any delay or non-delivery.

We are very concerned with safeguarding your information, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. When you enter sensitive information , please ensure it is encrypted using secure socket layer technology (SSL).

 

Disclaimer - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The information on our Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

11. Liability

Sarcastik jewels exclude all liability and responsibility for any amount or kind of loss, damage or injury that may result from the usage of our product.

Our product can be attached to your phone at your own risk.

 

12. Ownership of Website Materials

Your use of our website and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the content. All such content ("Content" is defined as any graphics, photographs, including all image rights, video, audio or text on this e-commerce website ) including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws.

 

Contact us

If you have any questions or comments these Terms of Conditions or on our website, please contact hello@sarcastikjewels.com